Privacy Policy
The integrity of your personal data collected, processed and used has our utmost priority. All EXPED employees that handle your data are bound to data secrecy. The following paragraphs inform you about type of personal information collected during your visit and how these are used.
What tools do we use for Webanalytics?
We use Piwik PRO, an analytics tool to collect and analyze data from our website. With this tool we can monitor traffic and interaction numbers which can help us get a better understanding of our websites performance as well as improve the content supplied.
What information do we collect about you?
When you first come to our website, we give the option to either accept or decline our cookie policy. In the event that you accept the policy, personal data such as IP addresses and your unique cookie identifier will be collected. We will never actually see your IP address, it will be safely stored on a Piwik PRO server.
We also collect non-personal data to learn about how you found our website, what kind of device you're using, how long you've stayed, which pages you visited, etc. This non-personal data is tied to a temporary identifier that is removed after the end of each browsing session.
What do we do with the information collected?
We use the data collected by Piwik PRO to understand more about where our users came from and their interactions on our website. Using this knowledge, we are able to make changes to our website’s content and design to better fit our users needs.
Who has access to this information?
This information is only available to EXPED employees and to the companies providing the relevant analysis and data collection tools. None of your personal or non-personal data will be sent to third parties outside of EXPED and the agencies we employ.
Where is this information stored?
The data we collect from our website is stored on the cloud through data centers hosted by Piwik PRO. The data is stored under the strictest privacy and security laws in the EU.
Which tool do you use for Newsletters?
We use Campaign Monitor, an email address management and message sending service provided by Freshview Pty Ltd. The collected Personal Data collected: Email. Place of processing: USA – Find their Privacy Policy.
What tool do you use for E-Commerce?
- We use Shopify for our e-commerce stores. Read more about the Shopify private policy.
- Exped AG runs two e-commerce stores for used gear and sample sale:
werkstattshop-ch.exped.com
werkstattshop.de - For customers from the US, we run an official store called expeduse.com.
expedusa.com - For customers from the UK and Ireland, our Distributor Lyon Equipment Limited runs the store expeduk.com
expeduk.com
FURTHER
According to the applicable data protection law, you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.
If you have any further questions about data protection and the processing of your personal data, or if you wish to request information or exercise your right to have your data corrected, blocked or deleted, or if you wish to withdraw your consent, please contact us by e-mail at datenschutz@exped.com.
Of course, you can also use the contact details provided in the imprint. Exped AG processes and uses the information you provide exclusively for processing your request.
Exped AG reserves the right to modify this privacy policy from time to time. We will inform you in advance of any changes or additions and, if necessary, obtain your consent to the changed processing or use of your personal data.